Candidates who submitted their application digitally via a candidate account can retrieve the application themselves from their account. A digital application can be withdrawn until the recruitment is completed.
A withdrawn application will receive a status informing that it has been withdrawn and the application can no longer be processed after that. You will still be able to see the application in the application list, but you will not be able to manage it via events, etc.
You cannot undo a withdrawal!
Withdraw a manual application
If there are candidates who you have helped register their applications, these are classified as "manual applications". They can't edit or remove their applications on their own, so if they want to have their application withdrawn, you will have to help them with this.
Start with finding the application and press the pen-symbol to start editing.
This will take you to editing-mode for this application
At the top of the screen there will be an option to withdraw the application.
The candidate will automatically receive the status “Application Withdrawn” and you will not be able to handle or edit the application going forward.
Withdraw a digital application
A digital application is an application that has been sent in by a candidate "the normal way", meaning through the application link in the ad. If this has been done through an applicant account, as mentioned in the beginning of this guide, the applicant can withdraw their application themselves.
However! If they have applied without an account, or if the application period has passed, they don't have access to edit or withdraw the application themselves, just like with a manual application. And then you will have to help them 😄
Event for withdrawing an application
To withdraw a digital application you have to have an event for this and you have to have the access right "Recruitment - Withdraw digital application".
If there is such an event, and you have the access right, you will see the event listed among the other events you have, either by going into the application or by marking it in the application list.
If you don't have the event or the access right, please contact one of your administrators who can help you set this up!
Applying the event
So, when you've located the event, all you have to do is click it!
A box will appear on the screen with some information (see below) and with the option to add a note. This note will be internal and not something that will be sent to the candidate.
When the event is applied, the candidate will recieve a status if you have one connected to the event, usually something along the lines of "Application withdrawn by employer", but that is something that can be changed by you in the organisational settings!
Just like with the manual application, a withdrawn digital application cannot be edited or handled further after the event is applied. It can only be deleted.